Partner's Terms and Conditions
Last updated: August 15, 2025
These rules govern the contractual relationship between EcoTaxi and partners who use the partner app.
By registering, the partner confirms they understand these rules and that they are not an employee of the company.
1. General Provisions
Vehicle requirements include:
- Registration in the app is required before using the app or services.
- Before registration, the partner must present the vehicle for inspection.
- Vehicle inspections may also be requested later by the company.
Vehicle requirements
- Electric vehicle produced in 2020 or later
- No body, window, or headlight damage
- Clean exterior and interior without foreign odours
- Working seat belts, air conditioning, and legally required equipment
- No unapproved ads, indecent expressions, or political statements
- Clean trunk without personal belongings
2. Who Can Use the App and Services
- Partners must be at least 21 years old.
- Partners must hold a valid driver's license and have at least 3 years of driving experience.
- All registration information must be accurate and may be verified by the company.
- The company may refuse service or terminate access at its discretion.
- Partners consent to personal data use for app and service purposes, including legally required disclosures.
3. Use of the App and Services
- The app may only be used on a compatible device and for personal purposes.
- A registered partner may not let another person drive the vehicle while providing services.
- The app, login data, account, and SMS password must not be sold, shared, or transferred.
- The app and its data must not be used for fraud, harassment, or any illegal purpose.
- Partners must comply with traffic laws and are personally responsible for violations.
- Partners must not demand more than the fare shown in the app.
- Smoking, eating, and phone use while driving are prohibited.
- Partners must wear a seat belt, keep the car in good condition, dress neatly, and behave politely with passengers.
- Partners must not drive under the influence of alcohol, drugs, or impairing medication.
- All risks from using the app are borne by the partner.
- By downloading the app, the partner consents to location tracking for dispatch, fare calculation, and other lawful purposes.
4. Fee
- The fee for each completed electronic order is 160 AMD plus 3.5% of the fare as state duty and other costs.
- The company may change the fee unilaterally.
- Partners must top up their EcoTaxi balance to use the app.
- The balance cannot be withdrawn, transferred, or refunded.
- Payments are made through iDram.
- The balance must not fall below 3000 AMD or the company may disable app access.
- Within 5 business days of registration, the partner must provide an Idram account and TIN.
5. Trademark, Force Majeure, and Other Provisions
- The Ecotaxi trademark may only be used with company permission and only in approved form and placement.
- Either party may terminate the agreement in extended force majeure situations.
- The company may update the rules and notify partners through the app, website, or other means.
- The rules are governed by the laws of the Republic of Armenia.
- In case of discrepancy between languages, the Armenian version prevails.
6. Contact
Email: support@eco-taxi.am
Phone: +374 44400300
Address: 22/3 Admiral Isakov Ave., Yerevan 0004