How To Use App

  • Download the EcoTaxi App from the App Store or Google play and enter your phone number to sign up
  • You’ll receive your passcode via SMS.
  • Enter the passcode when prompted and start using the app.
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In the menu icon on the top left, you will have these options

    • View your balance and the payment methods you have registered.
    • View the history of your trips.
    • Add your favorite addresses.
    •  Add a promo code.
    • Edit your profile.
  • To add your credit card, press “Add a card” in the “Payment Methods” section, you will also have to verify with your processing center (ARCA) to complete the registration.
  • Afterwards you can use your card to pay for your trips.
  • All your registered cards will be shown in the “Payment Methods” section.
    • Press “Order now” or the clock icon to schedule an order.
    • After pressing the clock icon, you can preorder a taxi for a later date.
    • Pick an address you like or turn on the Global Positioning System (GPS) to locate your position.
    • Choose your preferred tariff.
    • When you make a ride request, our system will choose the most appropriate vehicle and forward it to you.
    • When a driver approves your request, you’ll see the details of the vehicle and its location on the map. You can contact the driver via phone call or the in-built messaging system without revealing your phone number.
    • You will receive a notification when the vehicle has arrived.
    • Our app will display the current location and the fare of the trip.
    • When the trip is complete you can pay part of your trip in collected bonuses.
    • After each ride, you will get bonuses that can be used for payment for future trips.
  • Rate your ride. This lets us know what we can improve in the future.
  • Enjoy your ride with Eco Taxi!